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Teleport Research: Satellite Operator Benchmarks
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Satellite Operator Benchmarks 2017

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This is the seventh report in WTA's annual Satellite Operator Benchmarks series, for which FutureSource provides the field research.

Key findings from the report include:

  • Overall, teleport operators rated the commercial performance of satellite operators 9% better than the previous year – part of a multi-year trend promoted by the Benchmark surveys.
  •  Teleport operators rated the operational performance of satellite operators 11% better in 2017 compared with the previous year – also a multi-year trend. Operators received a “strong” rating on 85% of factors.
  • Satellite operators vary in how much they compete directly with teleport operators for managed services business. Seventy percent of respondents reported direct competition from Intelsat and 65% from SES, while only 25% reported competition from Gazprom and 14% from Arabsat. Overall, teleport operators perceived less competitive threat from satellite operators in 2017 than in 2016. The perceived fairness of that competition, however, was considered worse (less fair) for most operators in 2017 than in 2016.

Click here to download the Table of Contents and Key Findings.

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