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Teleport Research: Improving Operations
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High Performance: Safety & Security

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Description

Safety and security are two sides of the same coin in the management of the complex technology and operations of a teleport. Good safety processes protect the health and welfare of employees operating amid the potential dangers of high voltage, microwaves and combustibles. In addition to being the right thing to do, it reduces disruption and avoidable expenses for the business.

Good security procedures protect the business from malicious actors, whether outside or inside the business, while offering another layer of protection for the people working for the company. Employees do not always appreciate the additional tasks that good security adds to their working day, but the potential for major negative impact on the business makes it worthwhile.

In 2015, WTA introduced its Teleport Certification program to help operators find the strengths and weaknesses in their facilities, technology and procedures and to receive independent, standards-based certification at one of four Tiers, from Tier 4 at the top to Tier 1. Teleport Certification has also generated substantial data on teleport operators from its 270-question survey instrument. In High Performance: Safety & Security, the third of a series of reports, we focus on what that data reveals about the most common under-appreciated safety and security issues at teleports and how their management can best address them.

WTA Members may directly download the report by following this link (Sign In Required)

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