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Teleport Research: Satellite Operator Benchmarks
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Satellite Operator Benchmarks 2019

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Satellite Operator Benchmarks 2019, the ninth in its series, tracks, rates and compares the operational and commercial performance of satellite operators, as experienced by teleport operators, in order to strengthen the industry by driving self-improvement across all companies. Research for the report was conducted by Futuresource, which provides market research, analytics, forecasts to industry.

The 2019 survey reports on nine global and regional satellite operators: ABS Global, Arabsat, AsiaSat, Eutelsat, Gazprom, Hispasat, Intelsat, SES and Telesat. ABS Global and Gazprom are new to the analysis this year. Among key findings was the average price paid for satellite capacity rose 60%. The reason seems to be that teleport operators are buying in lower volume, with the strongest growth in annual commitments of less than 100 MHz. Overall, teleport operators rated the commercial performance of satellite operators 8% lower than the previous year.

The Benchmarks study got its start from concerns among teleport operators about direct competition from their satellite vendors for managed service business. In 2019, the majority trend for satellite operators was toward increased direct competition with teleport operators, according to respondents. Five of nine were cited for competing directly more often in 2019 than in 2015.

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