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Teleport Research: Teleport Best Practices
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Clear Skies or Stormy Weather? Cloud Services for Teleport Operators

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Description

Teleports have always been in the business of creating and managing capacity – of networks, of transmission systems, of analog and digital processing – for shared use by their customers. As a new and important kind of capacity, cloud services are on the verge of becoming a staple of teleport operations, whether teleports incorporate Amazon Web Services or other third-party offerings in their operations or they provide their own cloud infrastructure, platform and services to customers. They also have the potential to compete for business that has long been at the core of teleport services.

For all these reasons, teleport operators need a cloud strategy. They need to know what cloud capabilities customers could benefit from and where the greatest growth opportunities are. They need to think through how to preserve and strengthen their competitive advantages when going head-to-head with the cloud for specific services, or when integrating the cloud into their operations. They require familiarity with the technical, operational and cost factors of the cloud, and with the skills needed to manage it on behalf of customers.

Cloud Services for Teleport Operators explores the opportunities that partnership with cloud service providers can offer teleports, the technical and policy requirements for interconnection, and what cloud service providers want from their outside partners. It also explores the competitive threat that cloud operators present and how teleport operators can best respond. Cloud Services for Teleport Operators is based on interviews with the senior executives of large and small teleport operators as well as cloud service providers.

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