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Elara’s Mexico City Teleport Achieves Full Certification from the World Teleport Association

Monday, September 24, 2018   (0 Comments)
Posted by: Matt Owen
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(September 24, 2018 – New York City) – The World Teleport Association (WTA) today announced that Elara Comunicaciones has achieved Tier 3 full certification of its Mexico City teleport under WTA’s Teleport Certification Program.

Since its introduction at IBC 2015, the Certification program has quickly grown in popularity. Starting with one certified facility in 2015, the program has added 40 in 3 years, and currently has 12 teleports engaged in the quality evaluation process. Certifications have been issued to teleports operated by Eutelsat, du, COMSAT, Signalhorn, Optus, Globecomm, Horizon, Media Broadcast, Elara Comunicaciones, GlobalSat, Talia, Telenor, Vivacom, Cyta, Batelco, SingTel, CETel, Etisalat, Hawaii Pacific Teleport, Intelsat, Speedcast, Telstra and Arqiva. The industry has quickly adopted the transparent, independently verified standards as a means for teleports to differentiate themselves and for customers to choose the price-performance level suitable for their applications.

Full Certification under the WTA program is the result of a comprehensive data-collection and inspection process. A teleport operator completes a +170-item questionnaire and submits it to WTA. The Association analyzes the data based on standards established by its Certification Committee and issues the Provisional Certification based on the self-reported information. The teleport then has six months to achieve Full Certification. To achieve Full Certification under WTA’s program, an auditor is dispatched to visit the teleport, provide independent validation of the data submitted in the questionnaire, and identify additional factors that may positively or negatively affect the score. Full Certification is issued at a Tier number from 1 through 4, of which 4 represents the highest degree of excellence, and remains in effect for 3 years.

“We are very satisfied with obtaining the Tier 3 full certification, granted by the WTA, for our Teleport in Mexico City. Elara is a company with a narrow focus on customer experience, and this certification is the result of the continuous work carried out by our team to provide an excellent service”, said Operations and Insfrastructure Director Isauro Luna. “This allows us to position ourselves with a clear differentiator which gives greater confidence to our customers.”

“Elara’s Mexico City facility has become the 21st teleport to be fully certified by WTA and the first teleport in Latin America to gain full certification,” said executive director Robert Bell. “Satellite operators and end-customers are now including certification as a question in their RFPs, which increases the value of the program to teleport operators.”

WTA’s Teleport Certification Program serves both teleport operators and their customers by creating an objective, transparent, and internationally accepted method for teleport operators to document the quality of their operations for customers and strategic partners. It also provides a means for customers to select teleport vendors delivering the price-performance level that is appropriate for their applications. Click here for a list of certified teleports.

For more information about the Teleport Certification Program, visit http://www.worldteleport.org/?page=Certification or email WTA Membership Director Randall Barney at rbarney@worldteleport.org.

About World Teleport Association
Since 1985, the World Teleport Association (
www.worldteleport.org) has focused on improving the business of satellite communications from the ground up. At the core of its membership are the world's most innovative operators of teleports, from independents to multinationals, niche service providers to global carriers. WTA is dedicated to advocating for the interests of teleport operators in the global telecommunications market and promoting excellence in teleport business practice, technology and operations.

About Elara Comunicaciones
Elara Communications is a leading provider of telecommunications and technology in Mexico and Latin America, named as the only teleport in Mexico ranked in 2014 by the WTA, "World Teleport Association", as the Teleport No.1 in economic growth and named 3 consecutive years in the "Top 20 Worldwide Ranking" of independent teleports.

Elara has a TelePuerto established in Mexico, which began operating in 2004, having installed the first iDirect Hub with the largest network in this country and the second in Latin America, being the public network concessionaire and satellite operator with more experience in the corporate market. 

Elara operates with several satellites that allow it to provide coverage based on the needs of each client; Elara has more than 6,000 VSATs operating with transmission and reception of corporate traffic (voice, data and video).

Elara is certified in ISO 9001: 2008, thus guaranteeing the standardization of services and processes, making its operation more efficient. In addition, Elara has been recognized as one of the sixty Best Mexican Companies of 2014, an initiative led by Deloitte, Banamex and ITESM.

Elara has highly trained and certified personnel in CISCO, iDirect, Rig Pass, Libreta de Mar, among others. Elara works with innovative technology to respond to all customer needs, which differentiates it as a company in the way it works every day.

Elara’s team is internationally recognized, having received for the second consecutive year in 2014, the award "The Rising Star in VSAT 2014" to Elara’s Coordinator of Automation and Development, Rodrigo González, in 2013 Elara’s Operations Manager, Arturo Solares, He was the winner of this same prize.


For More Information
Matthew Owen
Communications Manager
World Teleport Association
mowen@worldteleport.org
212-825-0218 x105

Joanna Estrada
Sénior Manager, Corporate Culture and Customer Experience
Elara Comunicaciones
joanna.estrada@elara.com.mx
+52 (55) 3690 0400


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