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WTA Webinar: Insights that Improve QOS
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WTA Webinar: Insights that Improve QOS

6/23/2020
When: Tuesday, June 23, 2020
10:00 AM
Where: Webinar
Contact: Randall Barney
+1 212-825-0218 x104

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WTA Webinar

Tuesday, June 23rd 10AM EDT

Insights that Improve QOS

WTA auditors share what they have learned from teleport certification

The executives of teleports that have gone through Teleport Certification tell us that one of its most valuable benefits is the independent feedback on facilities, technology and procedures they receive from auditors.  As outsiders, auditors bring a depth of experience and a fresh eye to identifying both strengths and weaknesses.  They see connections between gaps in facility preparedness and operating procedures that can create points of failure under the right circumstances.  And they can advise on prioritizing improvements based both on criticality and cost-effectiveness. Insights that Improve QOS, WTA turns to the auditors of its Teleport Certification program for advice on the most common gaps in facility, technology and procedures that have potential to impact quality of service.

 

Moderator:

  • Robert Bell, Executive Director, WTA

 

Panelists:

  • Angus Blackwood, Managing Director HawkCX (WTA Auditor)
  • Edward LaPasota, Principal, Technology Consulting Labs (WTA Auditor)

 

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