Based on WTA's groundbreaking reports, WTA will be delivering Webinars to further explore the topics and results that are pushing the industry to take action.
|2011 Satellite Operator Benchmarks Webinars|
June 8, 9 and 10
WTA's Satellite Operator Benchmarks report provides satisfaction ratings and feedback from teleport executives around the world on the commercial practices and operational performance of the top four satellite operators. That report now comes to life in WTA's Webinars, led by report author and WTA Executive Director Robert Bell. Get inside the report and learn more about the dynamic relationship between satellite and teleport operators. Be part of the discussions that will contribute to a stronger industry.
Satellite Operator Benchmarks 2011 provides satisfaction ratings and feedback from 70 interviews with teleport executives around the world on the commercial practices and operational performance of the top four satellite operators. Based on a survey by a third-party research firm, the report expresses the collective voice of teleport operators on the quality of sales representation, pricing, competition, availability, handling of outages and interference, and more.
Teleport operators were less satisfied with the commercial performance of their satellite vendors than with their operational performance, and saw the need for improvement in many areas. The study explored satisfaction with commercial and legal representatives, commercial communication, escalation, invoicing, pricing fairness, pricing consistency, commercial flexibility and a joint partnership approach to bidding.
WTA members can download a copy of the report for free. Non-members can purchase a copy for $1,650. Click here for more information.
Register today for one of the free Satellite Operator Benchmarks Webinars:
Wednesday, June 8, 4:00 PM EDT
Thursday, June 9, 8:00 PM EDT
Friday, June 10, 10:00 AM EDT