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Ascent Media Systems & Technology Services: Technical services

Friday, September 01, 2006  
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SERVICE OF THE MONTH
Ascent Media Systems & Technology Services: Technical services ranging from satellite systems engineering and implementation to field service, network management, call center/help desk and logistics

Ascent Media Systems & Technology Services is made up of a comprehensive range of solutions. Specifically for the satellite industry, the group’s Palm Bay, FL-based operation provides a full range of satellite systems engineering and construction services and a unique 24/7 national field service organization with over 50 locations. Other mission-critical services include extensive network management, including monitoring, scheduling, quality control of client networks or transponders and remote operations, all backed by call center and logistics.

From the most basic service requirement or technical issue to the construction of an entire network of satellite earth stations, Ascent Media can assure clients a total systems solution with the unique combination of engineering excellence, a computerized call center, help desk, and national field service network. Ascent Media delivers the highest level of service and support to clients, which include satellite providers and networks, major broadcast and cable networks, Telcos, business networks, government organizations as well as Captive Audience Networks and digital cinema providers.

Ascent Media’s extensive satellite-related solutions include:

    • 24/7 Call Center
    • Help Desk Technical Support
    • 24/7 Field Service
    • IRD Rollouts: Program Management & Logistics
    • Monitoring & Control of Client Networks
    • Digital Encoding Systems
    • Network Operations, Switching, Scheduling, & Quality Control
    • Antenna Installations, Relocations, Upgrades
    • Depot Service for Equipment
    • Spare Parts Warehousing & Logistics

Ascent Media Systems & Technology Services contributes a complete set of solutions from consulting through systems integration and technical support, to assist clients in navigating the myriad challenges inherent in today’s content distribution chain. Santa Monica, CA-based Ascent Media Group provides a wide range of services to the media and entertainment industries and is a wholly-owned subsidiary of Discovery Holding Company (NASDAQ: DISCA, DISCB).

www.ascentmedia.com/systems

For more information, contact: Dave Goldstein at 321.759.6386 and dgoldstein@ascentmedia.com.


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