Swire Upgrades to FleetBroadband Unlimited
Tuesday, May 28, 2013
Robust, reliable communications key to vessel efficiency and crew morale
Airport City Business Park, Israel – May 28, 2013 – Swire Pacific Offshore (SPO), a Singapore- based leading service provider to the offshore oil and gas industry, is upgrading to Inmarsat’s FleetBroadband (FB) Unlimited plan. The "all-you-can-eat” service will be provided on 65 of SPO’s vessels by Inmarsat partner Station711, the mobile satellite arm of RRsat Global Communications Network Ltd. (NASDAQ: RRST) and Inmarsat service provider SMTS.
SPO’s decision to upgrade from its previous FB 5GB service was driven by the need to further enhance operational efficiency across its fleet and support the growing demand for increasingly important crew welfare services beyond basic email.
"Reliable communications with good through-put rates is of great importance in our industry,” said Colin Payne, HR Director for Swire Pacific Offshore. "The upgrade to FB Unlimited from our current FB 5GB plan is expected to meet the immediate needs of the ever growing demand for connectivity to friends, family and shore-based management.
"New technologies are increasingly ‘bandwidth hungry’ and while we have enjoyed excellent download and upload speeds with our FB 5GB service, to remain competitive and to deliver enhanced crew welfare, we needed to increase data allowances whilst keeping strong cost controls in place. FleetBroadband Unlimited gives us the confidence to drive even greater efficiencies without having to continually monitor our usage levels.
"FB Unlimited will assist in areas such as purchasing, and encouraging officers and others to use internal and external online services to support the management needs of the vessel. Additionally, it meets the growing demands of our customers who require robust and data heavy communication with our vessels 24/7,” continued Colin Payne.
Crew welfare was probably the most important consideration for the upgrade. SPO provides internet access free-of-charge to all members of the crew, averaging 15 persons per vessel. SPO has also allocated an adequate number of computer terminals to ensure that everyone gets a chance to go online during the day.
"With unlimited access to the internet, we can allow the crew to connect with their family and friends through email and social media platforms,” commented Payne.