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5 Ways to Deliver Quality of Service for Your Customers – Faster and Smarter (Live Webcast)
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5 Ways to Deliver Quality of Service for Your Customers – Faster and Smarter (Live Webcast)

Customers are demanding more from their satellite networks, and service providers are delivering it – but at a cost in terms of greater complexity and higher risk. As a service provider, how do you better manage your network operations to offer higher levels of service and improve the customer experience?

11/10/2015
When: Tuesday, November 10th, 2015
2:00 PM

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Live Webcast: 5 Ways to Deliver Quality of Service for Your Customers – Faster and Smarter
Customers are demanding more from their satellite networks, and service providers are delivering it – but at a cost in terms of greater complexity and higher risk. As a service provider, how do you better manage your network operations to offer higher levels of service and improve the customer experience?

 

Join the World Teleport Association (WTA) and Kratos for a webcast that discusses "5 Ways to Deliver Quality of Service for Your Customers – Faster and Smarter".

 

Hear how managing these complex network services effectively, efficiently and with superb customer service is becoming a major competitive differentiator, if not a matter of survival for service providers both big and small, in every market. Learn how a Service Quality Management (SQM) approach can help you:

  1. Prioritize customer service issues based on the greatest impact on the bottom line
  2. Predict service problems ahead of customer impact
  3. Implement intelligent service rules to reduce MTTR
  4. Minimize disruptions to high value customer services
  5. Reduce costly SLA violations in highest profit services

*Not available on that date? Sign-up and we will send you a link to the recording.

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Date: Tuesday, November 10, 2015

Time: 2:00pm ET; 11:00am PT

Duration: 1 Hour

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*Not available on that date? Sign-up and we will send you a link to the recording.

Speakers:
Robert Bell, Executive Director, World Teleport Association

Jacob Blanc, Director of Solutions, Kratos

Hosted by the WTA & Kratos:

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